East Anglia | TMO Highways

Phase One of surface dressing works in Norfolk nears conclusion

One of our three crews working on the Norfolk surface dressing works is in its final few weeks of work.

The 4 man crew spearheaded by Dan Williamson has covered 100’s of miles of Norfolk roads over the past 2 months and it now enters the final 3 weeks, on time and having received positive feedback on the efficiency and quality of their traffic management works.

Audit season is upon us again at TMO with BSI undertaking our recertification for our Quality, Environmental and Health & Safety for 2024/2025.

We have been busy managing and improving our integrated systems all year round and we welcome the auditors into the business and embrace and opportunities for improvements that they can give us. Our integrated management system is at the heart of our traffic management business and the data that we capture and monitor allow us to make TMO a better place, whether that be turning up on time to planned works, emergency works and manual controls, monitoring our traffic light breakdowns, the accuracy of our CAD plans, our weekly van idle times, our recycling performance or our accident and absence stats, the system has been crafted to provide quality information that key decisions can be made from.

This week saw four new starters within our ranks across East Anglia as our staff numbers continue to grow to allow us to stay ahead of our ever increasing workload.

After a period of interviewing we are happy to welcome Mitchell, Levi, Nathan and Harvey to the 12D side of our operations. The successful candidates secured themselves a career with TMO after undergoing meetings with our Senior Operations Manager, Terry Simpson.

Last week saw the arrival of 10x new Ford Transit drop side tail lift flatbeds which we be distributed amongst our Traffic Management operatives across East Anglia and the East Midlands.

The latest batch of vehicles is yet another commitment to keeping our staff driving around in safe, compliant and smart looking works vehicles to ensure that we are keeping ahead of the competition.

As of Dec 1st 2023 TMO Highways will be switching the bulk of its workflow on to Re-flow, our new preferred choice of app.

12 Months of work and preparation has gone into getting ready for the big launch. The app will help bring together the different areas of the business and will streamline everything from queries, quotes, bookings, operational assignment, collections right through to invoicing.

Business & Commercial Director, Mark Haysman, along with Jamie Lange have worked tirelessly to create the various workflows and forms to ensure that we are heading into 2024 armed with an app befitting of TMO. For many years our processes have relied on trusted spreadsheets and formulas but when the opportunity arose to tie in all our documents through reflow it soon became clear that this was the way forwards.

Recent growth at TMO has also meant we needed to look at ways of working smarter. This system will benefit everyone within our team and help us deliver the standards that our clients have come accustomed whilst using TMO. Reflow will help keep tabs of our live traffic management sites, enable us to quality check the setups and provide our clients with images from site. The operatives across Norfolk, Suffolk, Essex, Cambridgeshire and Bedfordshire have been using the system for over 9 months now and have given TMO the thumbs up which enabled us to then bring in the other areas of the business.

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Tag: East Anglia