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Workforce Increases
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Credit must go to the entire operations and planning teams who have excelled when it comes to hitting UK Power Networks 2 hour emergency response KPI as well as our punctuality for their planned works. Our highly skilled planning team are often the first port of call when it comes to emergency works. They use their years of skill and experience to asses the traffic management required before providing a kit list or a CAD plan to allow our operatives to begin loading to ensure we get on site within the 2 hours. Our internal standards mean that any traffic management plan is doubled checked by a Lantra M7 qualified member of staff to ensure that our ‘right first time’ promise is met. Our commitment to efficient time keeping extends to our manual control requests, operative on site and planned works. We invest heavily in the last technology to accurately and honestly report our performance related data to our clients. This open and honest approach to our performance builds a strong sense of trust and allows us to take control of our own destiny within any contract framework. The entire team from office through to operatives understand the standards required to work at TMO Highways. The Directors are now working behind the scenes to secure a new depot in the area allowing us to bring our high quality of work to the streets of Cambridge, St Neots, Peterborough, Bedford, Ampthill, St Ives and beyond into the Midlands.
Having seen the course content our Operations Director, Ben Green, was quick to invest in further training of our staff and ensure that the practices and methods used by TMO are keeping both our staff, our customers and the road users as safe as possible whilst out on the highway.
One particular contract has seen us need up to 20 more operatives on a weekly basis and we have been pushing hard to recruit quality staff who we can teach them the ‘TMO Way’. We were inundated with applicants both trained and untrained and we had the hard task of sorting though their relevant applications.
Darren has long been the benchmark for our standards here at TMO, over the years Darren has become a source of help and knowledge for our field based staff before then moving into a more customer facing role by undertaking surveys and site meetings.
National Highways Sector Schemes
ConstructionLine Gold
BSI ISO 9001, 14001, 45001
Alcumus SafeContractor
Achilles UBVD
Acclaim SSIP
Cyber Essentials
Armed Forces Covenant
Mental Health First Aiders
Traffic Management Contractors Association
Sustainability School Bronze